More hotels have Internet service, while fewer charge for it: A hospitality industry trade group says that 91 percent of 10,000 hotel properties surveyed have Wi-Fi service, a 35 percent increase over 2004, while only 16 percent of those polled charge for in-room service, down from 19 percent in 2006 and 22 percent in 2004. Many hotels offer wired connections in the room (sometimes at a fee), and Wi-Fi in lobbies and public spaces (often free). But clearly, the trend is for more Wi-Fi and less charging.
A second study focusing on information technology received about 250 responses, and indicated that Wi-Fi was present in 86 percent of those surveyed, but that 20 percent of the remaining hotels would add it within five years.
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